Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. We are committed to safeguarding your personal data and ensuring that your privacy is respected and maintained. By using our site, you agree to the practices described in this policy.
Updated: August 31, 2026
What Data We Collect
The information we collect depends on how you interact with us.
When you purchase a font or license, we may receive information such as your name, email address, company or organisation name, billing details, VAT or tax information, order information, purchased products, license information, and transaction identifiers.
Payment card and other payment details are securely processed by our payment provider and are not stored directly by Groteskly Yours Studio.
When you request or download trial fonts, we may collect information necessary to provide the files to you, such as your email address and information relating to the trial request or download.
When you subscribe to our newsletter, we collect your email address and information associated with your subscription, such as subscription status and engagement with our emails.
When you contact us, we may retain your name, email address, the contents of your message, and any other information you choose to provide.
When you visit our Website, certain technical information may be collected automatically, including your IP address, browser and device information, approximate location, referring website, pages visited, and interactions with the Website. Where required, non-essential analytics technologies are used only after you have provided consent.
How We Use Your Data
We use personal data only where we have an appropriate reason to do so.
We may process your information to complete and administer purchases; provide font files and licenses; deliver trial fonts you request; communicate with you about orders, licenses, support, or enquiries; maintain transaction and accounting records; prevent fraud and misuse; protect our Website and services; check our font licenses; understand how our Website is used; improve our products and services; and send newsletters or other marketing communications when you have chosen to receive them.
We do not sell your personal data.
Legal Basis for Processing
Depending on the activity, we process personal data on one or more of the following legal bases.
Performance of a contract: when processing is necessary to complete your purchase, provide licensed fonts, deliver requested products or services, or otherwise fulfil an agreement with you.
Legal obligation: when we need to retain or process information to comply with applicable accounting, tax, regulatory, or other legal requirements.
Legitimate interests: when necessary for purposes such as operating and securing our Website, preventing fraud, answering enquiries, maintaining business records, protecting our intellectual property, and identifying or addressing possible violations of our font licenses, provided that these interests do not override your fundamental rights and freedoms.
Consent: when you choose to subscribe to our newsletter or consent to non-essential cookies, analytics, or other processing that requires your permission.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.
Purchases via Paddle
Our online checkout is provided by Paddle, which acts as our Merchant of Record for purchases made directly through our Website.
When you make a purchase, information required to complete the transaction is provided to Paddle. This may include your name, email address, billing address, payment information, country, tax information, and details of the products purchased.
Paddle processes payments, taxes, invoices, fraud prevention, chargebacks, and related transaction information under its own terms and privacy practices.
Groteskly Yours Studio receives the information necessary to identify your order, provide your fonts and license, offer customer support, maintain our records, and verify your license.
We do not directly store your complete payment card details.
Font Delivery and Brevo
We use Brevo to assist with transactional email delivery, mailing lists, and other email communications.
When necessary to fulfil an order or requested download, your email address and relevant order information may be processed through Brevo so that we can send you download links, license information, order-related messages, or other requested communications.
Transactional emails required to complete a purchase or provide a service are separate from marketing communications.
Newsletter
When you request or download a trial font, the email address you provide is also added to the Groteskly Yours Studio newsletter, as disclosed at the time of the trial request.
Our newsletter may include studio news, new typeface releases, product updates, articles, special offers, and other communications relating to Groteskly Yours Studio and our fonts.
We use Brevo to manage our mailing list and deliver newsletter communications. Brevo may therefore process your email address, subscription status, and information about your interactions with our emails.
You can unsubscribe at any time using the unsubscribe link included in every newsletter or by contacting us at contact@groteskly.xyz. Once you unsubscribe, we will stop sending you marketing communications, although we may retain limited information necessary to record and respect your unsubscribe request.
Transactional communications relating to purchases, licenses, trial delivery, support requests, or other services you have requested are separate from marketing communications and may still be sent where necessary.
Analytics and Cookies
We may use Google Analytics and Google Tag Manager to understand how visitors use our Website and to help us improve its content, navigation, design, and performance.
Analytics may involve information such as pages viewed, approximate location, device and browser type, referring source, and interactions with the Website.
Where consent is required by applicable law, non-essential analytics and similar technologies will not be activated until you have given permission.
You can find more information about the technologies we use and how to manage them in our Cookie Policy.
FontRadar and License Compliance
We use FontRadar to assist us with identifying and addressing possible unlicensed use of our typefaces.
For this purpose, we may process or share information reasonably necessary to investigate licensing compliance, such as license records, customer or company information, domains or websites where fonts appear to be used, correspondence, and relevant evidence of font use.
We process this information on the basis of our legitimate interest in protecting and enforcing our intellectual property and contractual rights.
FontRadar may contact individuals or organisations on our behalf in connection with font licensing matters.
Other Service Providers
We use third-party providers to help operate our business and Website. These may include services for website hosting and publishing, payment and checkout processing, email delivery, analytics, file delivery, fraud prevention, and license compliance.
These providers may process personal data only to the extent necessary to provide their respective services or, where they act independently, according to their own privacy policies and legal obligations.
Our Website is currently built and hosted using Framer. Other providers currently used in connection with our Website and services include Paddle, Brevo, Google, and FontRadar.
We may change service providers from time to time as our Website and business evolve.
How Long We Keep Your Data
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected.
Order, payment, invoice, and licensing records may be retained for as long as necessary to comply with tax, accounting, contractual, and legal requirements and to maintain evidence of licenses granted.
Customer support and correspondence may be retained where reasonably necessary to maintain records of our relationship or resolve disputes.
Newsletter information is generally retained until you unsubscribe or otherwise ask us to remove it, subject to limited records we may need to retain to ensure that your unsubscribe request continues to be respected.
Analytics information is retained according to the settings and retention periods of the relevant analytics services.
We may retain certain information for longer where necessary to establish, exercise, or defend legal claims or comply with a legal obligation.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
No method of transmitting or storing information online can be guaranteed to be completely secure, but we aim to limit the information we collect and use reputable service providers appropriate to the services they perform.
Your Rights
Depending on applicable law and your location, you may have the right to request access to the personal data we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal data; request restriction of processing; object to certain processing; receive certain data in a portable format; withdraw consent where processing is based on consent; and lodge a complaint with the relevant data protection authority.
These rights may be subject to legal exceptions. For example, we may need to retain certain transaction information to comply with tax or accounting obligations even after you request deletion.
To exercise your rights, contact us at contact@groteskly.xyz. We may need to verify your identity before completing a request.
Questions
If you have a concern about how we handle your personal data, we encourage you to contact us first so that we can try to resolve it.
Links to Other Websites
Our Website may contain links to third-party websites, services, social media platforms, or marketplaces.
We are not responsible for the privacy practices of third parties. When you leave our Website or interact directly with another service, its own privacy policy applies.
Changes to This Policy
We may update this Privacy Policy when our services, technology, providers, or legal obligations change.
The latest version will always be published on this page together with the date it was last updated.
Where a change materially affects how we process personal data, we will take reasonable steps to bring the change to your attention where appropriate.
Contact
For questions about this Privacy Policy, requests concerning your personal data, or any other privacy-related matter, contact: