Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. We are committed to safeguarding your personal data and ensuring that your privacy is respected and maintained. By using our site, you agree to the practices described in this policy.

Introduction

1. Groteskly Yours Studio is a type design studio operated by Eugene Tantsurin (Evgeny Tantsurin pr Ostale informacione tehnologije Beograd) located at Matice Srpske 1B, Apartment 2, Belgrade, Serbia. Henceforth referred to as "Groteskly Yours" "we," "our" or "us". By accessing our website, groteskly.xyz, and using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully. These terms and conditions govern your use of our website, services, and any products offered by Groteskly Yours.

Services

2.1 Groteskly Yours Studio specializes in the design and sale of typefaces, also known as fonts, for various design and print applications. These typefaces are available for purchase and use by individuals and businesses.

2.2 In addition to selling pre-designed typefaces, Groteskly Yours Studio offers custom type design services. These services are subject to separate agreements and pricing arrangements, which will be discussed and agreed upon with clients on a case-by-case basis.

Payment

3.1 The pricing of our typefaces is determined by us and enforced by respective marketplaces through which they are offered for sale. Prices may vary depending on the typeface, licensing options, and marketplace-specific factors and promotions. For custom pricing options, feel free to get in touch with us.

3.2 Payment methods for purchasing our typefaces are determined by the marketplace where the purchase is made. Common payment methods include credit/debit cards, PayPal, and other digital payment options.

Refunds

4.1 See full Refund Policy page for more detailed overview of our refund policies.

4.2 Refund policies for our typefaces are governed by the respective marketplaces through which they are purchased. Customers are encouraged to review the refund policies of the specific marketplace before making a purchase.

4.3 Refund policies for custom type design services will be detailed in the individual agreements between Groteskly Yours Studio and the client. These policies may vary based on the scope of the project and other factors.

Downloads

5.1 Digital downloads of our typefaces are available through the marketplace of your choosing. Once purchased, customers will receive download links and licensing information directly from the respective marketplace.

5.2 All free downloads of our test fonts from groteskly.xyz are provided under a Trial License. These trials are intended to allow customers to evaluate the typefaces before making a purchase. During the trial period, you may use the typefaces for evaluation purposes, but please note that certain features and functionality may be limited in the trial versions.

5.3 By downloading free trial versions of our typefaces, you agree to the terms of our Trial License, which allows you to use the typefaces for evaluation purposes only. Certain features and functionality may be limited in the trial versions.

5.4 As part of downloading free trials, you also agree to subscribe to our newsletter. Our newsletter provides updates, tips, and exclusive offers related to our typefaces, as well as studio updates. You can unsubscribe from the newsletter at any time by following the link included in each email.

FontRadar

6.1 We use a third-party service, FontRadar, to assist with license enforcement for our typefaces. This service ensures compliance with licensing terms and provides necessary support for related inquiries.

6.2 If you receive a communication from FontRadar, it is a legitimate part of our licensing enforcement process. You can safely continue the conversation with their representatives.

6.3 All official communications from FontRadar on our behalf will come exclusively from the email address: GrotesklyYours@licenses.fontradar.com.

6.4 If you have any questions or concerns regarding a message you received from FontRadar, please contact us directly for confirmation.

Property

7.1 All typefaces designed and sold by Groteskly Yours Studio are our intellectual property unless explicitly stated otherwise. The purchase of a typeface license grants the customer the right to use the typeface as specified in the applicable license agreement.

7.2 Customers are required to adhere to the terms of the typeface licensing agreement provided by the marketplace at the time of purchase. Licensing options may include personal, commercial, and extended licenses, each with specific usage restrictions and permissions.

Protection

8.1 Groteskly Yours Studio collects and uses customer data, such as name and email address, solely for the purpose of communication, providing requested services, and occasional marketing communications. Basically, we only collect data you share with us.

8.2 We employ MailChimp and Brevo as our subscription services to manage subscriptions and email communications. By subscribing to our newsletter or other communications, you consent to receive periodic emails from Groteskly Yours Studio. You can unsubscribe at any time using the provided link in our emails.

8.3 For a more detailed explanation of our data handling practices, please refer to our Help page, which outlines how we collect, store, and protect your personal information.

Liability

9.1 We are not liable for any damage or issues caused by the use of our fonts. Our typefaces are software products purchased through third-party marketplaces, and we disclaim responsibility for any damages incurred while using our typefaces.

9.2 We strive to provide accurate and up-to-date information on our website and product listings. However, we do not guarantee the accuracy, completeness, or availability of the information presented. Product availability may vary based on marketplace inventory.

Disputes

10.1 In the event of a dispute or disagreement, we encourage customers to contact us first to attempt an informal resolution. We are committed to addressing concerns and finding solutions whenever possible.

10.2 These terms and conditions are governed by the laws of Serbia, and any legal actions or disputes shall be resolved in the courts of Belgrade, Serbia.

Licensing

11.1 We provide licensing for our typefaces through 2Checkout, a secure and reliable payment platform. Upon completing a purchase via 2Checkout, customers will receive download links and licensing documentation directly from the platform. All transactions are subject to 2Checkout’s terms of service, and it is the customer’s responsibility to review and comply with the provided licensing terms.

11.2 Marketplace Licensing: Licensing for our typefaces is facilitated through third-party marketplaces and is not directly moderated by Groteskly. Customers are responsible for understanding and adhering to the licensing terms specified by the marketplace at the time of purchase.

11.3 Custom Licensing: For custom type design projects, licensing terms will be outlined in the individual agreements between Groteskly and the client. Custom licensing may include exclusive rights and usage permissions tailored to the specific project.

Copyright

12.1 All content on our website, including but not limited to text, graphics, logos, and typefaces, is protected by copyright and trademark laws. Users are expressly prohibited from reproducing, distributing, or using any of our content without our prior written consent.

Responsibilities

13.1 Users are responsible for using our typefaces and services for legal and legitimate purposes only. Any illegal or unauthorized use is strictly prohibited.

13.2 Users must not engage in any activities that could harm the reputation of Groteskly Yours Studio, including but not limited to attempting to reverse-engineer our typefaces.

13.3 Users are expressly prohibited from engaging in activities such as hacking, reverse engineering, or attempting to distribute our typefaces without a valid license.

Force Majeure

14.1 Groteskly Yours Studio acknowledges that certain events beyond our control (e.g., natural disasters, political unrest) may affect our ability to deliver services or products. In such cases, we will not be held liable