Frequently Asked Questions

We’ve compiled answers to frequently asked questions about font licensing, technical use, creative applications, and our studio. If you don’t find what you’re looking for, please contact us at contact@groteskly.xyz.

Related Articles

For more information on Groteskly Yours Studio’s policies, please refer to the following articles:

Terms and Conditions

Licensing Guide

Refund Policy

Privacy Policy

Cookie Policy

Studio

Who are Groteskly Yours Studio?

Who are Groteskly Yours Studio?

Who designs the fonts?

Who designs the fonts?

Where is the studio located?

Where is the studio located?

Where can I see your work?

Where can I see your work?

Licensing

What is a font license?

What is a font license?

What license do I need?

What license do I need?

Can I share my license with other users?

Can I share my license with other users?

Do my clients need their own license?

Do my clients need their own license?

Are licenses one-time payment?

Are licenses one-time payment?

Can I upgrade my license later?

Can I upgrade my license later?

Are future updates included if the font expands in the future?

Are future updates included if the font expands in the future?

Where can I learn more about font licenses?

Where can I learn more about font licenses?

Technical

What file formats are included with my purchase?

What file formats are included with my purchase?

Are fonts available in other formats?

Are fonts available in other formats?

Do the fonts support OpenType features?

Do the fonts support OpenType features?

If I find a bug in a font, can you fix it?

If I find a bug in a font, can you fix it?

Will the fonts work on both Mac and Windows?

Will the fonts work on both Mac and Windows?

How do I install the font on my computer?

How do I install the font on my computer?

How do I use Alternate Glyphs?

How do I use Alternate Glyphs?

What should I do if I lose my font files?

What should I do if I lose my font files?

Business

How do you count employees when buying a license?

How do you count employees when buying a license?

Can a parent company and its subsidiaries share one license?

Can a parent company and its subsidiaries share one license?

If my company grows, do I need to upgrade my license?

If my company grows, do I need to upgrade my license?

Is there an enterprise license for unlimited use?

Is there an enterprise license for unlimited use?

Do I need a new license if I rebrand?

Do I need a new license if I rebrand?

Languages

Which languages are supported by your fonts?

Which languages are supported by your fonts?

Can you add additional language support if I need it?

Can you add additional language support if I need it?

Legal

Can I modify the font?

Can I modify the font?

Can I rename the font?

Can I rename the font?

Can I resell or share the font with others?

Can I resell or share the font with others?

What happens if I break the license agreement?

What happens if I break the license agreement?

Purchasing

Which payment methods do you accept?

Which payment methods do you accept?

Which currency do you use for transations?

Which currency do you use for transations?

Do you offer refunds or exchanges?

Do you offer refunds or exchanges?

How soon do I get my font files after purchase?

How soon do I get my font files after purchase?

Can I test the font before buying?

Can I test the font before buying?

Do you offer discounts for non-profit projects?

Do you offer discounts for non-profit projects?

Contact us

We love type and working with type. If you need help with anything type-related or have questions about licensing, pricing or custom licensing options, feel free to get in touch with us at contact@groteskly.xyz.